Privacy Policy

1. Who We Are

Mustard Seed Media ("we," "us," or "our") is an outreach ministry of The Worship Center Christian Church. We operate the website at mustardseedmedia.org (the "Site"), through which we sell downloadable digital media content and subscription-based access to video content for faith communities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or make a purchase.

2. Information We Collect

We collect information you provide directly to us and information collected automatically when you use the Site.

Information you provide:

• Name and email address when you create an account or contact support
• Payment information (processed securely by Stripe — we never store full card numbers)
• Communications you send us through our support form

Information collected automatically:

• Browser type, operating system, and device information
• Pages visited, time spent on the Site, and referring URLs
• IP address and general geographic location
• Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

We use the information we collect to:

• Process your orders and deliver purchased digital content
• Manage your subscription and send weekly content releases
• Send transactional emails (order confirmations, download links, support replies)
• Respond to your support requests and inquiries
• Improve the Site and our content offerings
• Comply with legal obligations and prevent fraud

We do not sell your personal information to third parties. We do not send unsolicited marketing emails without your consent.

4. Sharing Your Information

We share your information only with trusted service providers who help us operate the Site and fulfill orders:

• Stripe — payment processing. Your payment data is governed by Stripe's Privacy Policy.
• Brevo (Sendinblue) — transactional email delivery
• Manus — hosting and authentication infrastructure
• Amazon Web Services (S3) — secure file storage for digital downloads

We may also disclose your information if required by law, court order, or to protect the rights and safety of our users or the public.

5. Digital Downloads & Subscriptions

When you purchase a digital download or subscribe to a plan, we retain a record of your purchase to provide ongoing access to your content. Download links and subscription access are tied to your account. We do not share your purchase history with third parties except as required to fulfill your order or comply with legal obligations.

6. Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, and analyze how the Site is used. Essential cookies are required for the Site to function. By using the Site, you consent to our use of cookies. You can disable cookies in your browser settings, but some features of the Site may not work correctly as a result.

7. Data Retention

We retain your account and purchase information for as long as your account is active or as needed to provide services. If you close your account, we may retain certain information for up to seven years to comply with legal and tax obligations. Support ticket records are retained for two years.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Object to or restrict certain processing of your data

To exercise any of these rights, please contact us at [email protected].

9. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

10. Security

We use industry-standard security measures including HTTPS encryption, secure payment processing through Stripe, and access controls to protect your personal information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: